Ask Us Anything!
Chat: Mon-Fri, 9a-5p CST.
Use link above to chat, or see the chat reference guide to learn how to add us as a contact to get more features.
Text (SMS): 256-286-2368
Add a new reference question or search our old using the box below. Or go to our LibAnswers main page to browse featured questions.
Using LibChat to ask us reference questions is easy, and requires no additional software outside of a Flash/Java enabled browser on your end. At various places on our pages, databases, and guides, we have a either a chat widget or a chat button [you should see one such widget to the left of this box]. The button is show below.
When you click on the button, you will be given a window that looks like the one below. In this screen, you can type your name or choose anonymous if you would rather not be identified by name. First name only is fine.
After connecting with a librarian, simply ask your question. There is no proper format required or any proof of status necessary (guests can ask us questions, as well). The best sort of questions tend to be shorter and to-the-point, since meandering/multi-part questions can sometimes be confusing in the chat format. If the librarian feels that a phone or in-person transaction is better suited to your query's needs, he or she may refer you to that format.
Once a chat is completed, if you need a transcript for your record (for the links or information contained), then you can click the email icon at the bottom of the chat while it is active, or use the "Email Transcript" option after a chat has been closed.