User Services Desk

Welcome to the Library! The User Services desk is the first desk you see as you enter the library. We're located on the first floor of the south building.
For general questions, please call us at 256-824-6530. Need research help? See the below box for reference assistance.
Reference Assistance
Chat: Mon-Fri, 9a-5p CST.
Use link above to chat, or see the chat reference guide to learn how to add us as a contact to get more features.
Phone: 256-824-6529
Email: erefq@uah.edu
Text (SMS): 256-286-2368
LibAnswers
Add a new reference question or search our old using the box below. Or go to our LibAnswers main page to browse featured questions.
What is User Services?
The major responsibility of the User Services Department is to serve the public by providing access to and the circulation of library materials. This service involves circulation, retrieval, and reshelving of most of the library's collection.
The User Services Department provides the following services:
· Opens and closes the library building.
· Maintains the Reserve Collection.
· Assesses and collects fines and bills for lost or damaged books.
· Maintains periodical holdings and the circulating book collection.
· Assists in the circulation of Interlibrary Loan material.
· Monitors the use of photocopiers and provides necessary maintenance.
· Operates and performs all bindery functions.
· Monitors and maintains all microform collections.
Please Note: Copying and circulation services close 15 minutes before the building.
Frequently Asked Questions
- Do you offer a guest pass for the computers? I'm just in town for the day.
- I'm affiliated with UAH. May I use the wireless?
- As an alum, what do I have to do to be able to access the library and check out books?
- I'm an A&M student. How much is it to get access to your online databases?
- What kind of library privileges do I have as an OLLI student?
- How many books can an undergrad check out at a time?
- What are the charges for an overdue book and how can I pay?
- What is the charge for borrowing books from the UAH library?
- How do I use the Library if I am non-UAHuntsville affliated?
- I'm a visiting professor and I would like to place Interlibrary Loan requests. How do I do this?
Your Online Library Account
Use Your Account in the online library catalog to:
- Request and renew library materials
- See what you have checked out
- See your library fines

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