BOOKS
Books are held at the User Services Desk for pick up. Patrons will be notified via their UAH email that their requested book is available and ready for checkout. If the books are not picked up by the lender's due date, they are returned to the lending library. ILL books cannot be sent to you through campus mail.
If you do not pick up your requested materials or notify us that you do not need them, you may be charged a $5.00 fee.
NOTE: If you live more than 30 miles from the UAH campus and do not attend any classes on campus, we can ship your filled requests to you. Please let us know as soon as you receive the email that the book is available. You will be responsible for shipping the book back to the UAH library by its due date.
ARTICLES
Article may be delivered in several ways. The method of delivery depends on how the material was sent from lender.
1. Electronic Delivery - You will receive an email to your UAH account with information on how to obtain the article via Article Exchange. Please download the article as soon as possible. The article remains available on the server for 30 days or 5 views and then it is automatically removed and no longer accessible.
2. Hard Copy - Lenders may send the article as paper copy due to publisher and/or copyright restrictions. The material will be placed at the User Services Desk for pickup. You will receive an email that the article is available at the User Services desk.
3. Electronic Delivery as PDF attachment - Articles may be sent your UAH email address as a PDF attachment.
Minimum time: Articles may arrive within 24 hours but some article may take more than 7 working days to arrive. Since books are shipped to us via U.S. Mail, UPS or FedEx, allow at least 15 working days for their arrival. Some books and journals are owned by very few libraries so it may take longer to fulfill your requests.
Average time: Probably 5 to 7 days for an article, 15 to 30 days for a book.
Maximum time: This can vary from 20 days or longer. We will continue to find a lender for you until we have exhausted all our options.
You'll be notified via your UAH email when the items are ready for pickup.
If you do not pick up your requested materials or notify us that you do not need them, you may be charged a $5.00 fee.
The interlibrary loan department engages in free or low fee interlibrary loan borrowing for all patrons as much as possible. Charges for ILL are not passed to patrons, but borrowing charges that exceed $25.00 per item may cause requests to be unfilled. Every effort is made to see that ILL requests are filled.
Please sure that you pick up all requested materials when notified as it costs the library and university money to provide this service.
If you do not pick up your requested materials or notify us that you do not need them, you may be charged a $5.00 fee.