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ILL Problems

ILLiad solutions

Problems accessing ILLiad

What should you do if you see this message when trying to access ILLiad to place your interlibrary loan requests?

To resolve this problem please try the following.

1. Try another browser such as Internet Explorer, Firefox or Chrome.

2. If that does not work, clear the cache on your browser, close the browser and restart it.

If you need instructions for clearing the cache/history in your browser, please click on the appropriate tab in this LibGuide.

If you are still unable to access ILLiad after trying these suggestions, please contact the ILL office.

Phone: 256-824-6124

Email: illuah@uah.edu

Thank you.