Connect to a wireless network
The laptops do not automatically logon to a wireless network. You must manually connect to the UAH wireless network or one at your home.
Click on the globe icon at the right of the bottom toolbar to find a wireless network and follow the instructions.
For best results on UAH wireless, choose the Eduroam option. Login with firstname.lastname@example.org and your password.
You must be connected to the UAH network for the following programs to work: Maple, Matlab, SPSS. This may apply to other programs as well.
- Logon to a wireless network. Then click on the Pulse Secure icon on the desktop. Click on the Connect button and login.
Windows Activation error
If you get an Activation Error for Windows or Office, you will need to connect to the UAH wireless network, either on campus or by logging in to Pulse Secure (see above). Licenses for Microsoft Windows and Office are on a UAH server and the laptop must connect to that server periodically to keep the licenses activated.
The software I need is not installed.
You have administrator privileges on the laptop and can install software.
Go to chargerware.uah.edu for UAH licensed software. You can install any free software, or software for which you have a license.
What happens to my files when I return the laptop?
When a laptop is returned to the library, it is wiped and a fresh image is installed. All existing files, passwords, browser history etc. are erased.
I forgot to copy some files off the laptop before I returned it.
When laptops are returned to the library, they are wiped and all existing files are erased. There is no way to retrieve files once they are erased. Make sure to back up the files you need onto a flash drive.
|Windows 11 Enterprise|
|Office 2021 Pro Plus Pro|
|ArcGIS Pro 2.9|
|Google Earth Pro 7.3.6|
|OBS Studio 29|
|Solid Edge 2022|
|SPSS 28 with Adv Modeling & Regression|
|Acrobat reader DC|
|Respondus LockDown Browser|