Students from Dr. Joseph Robertshaw's Spring 2021 EH301 classes took part in a Library UX project where they used various tools at their disposal - usability studies, persona creation, model websites, etc - to evaluate the UAH Salmon Library's website and to give suggestions/plans on how to solve an issue. In this case, the issue was:
How do you increase student/librarian interaction through the website and bring more attention to the student/library engagement portions of the website such as LibChat, library events, and other ways to contact/engage with librarians?
There were twelve teams in total that turned in reports and presentations about the library website and offered feedback, suggestions for improvement, critique, and general overviews of their experiences. The committee read over these submissions and made notes about how to use them to improve the website (to be implemented started Summer of 2021) and also chose three teams to be selectees (see below).
The committee would like to thank everyone who participated in this project, and extend a hearty thanks to Dr. Robertshaw for organizing this idea.
There were many different approaches to evaluating the website, and all of the submissions were informative and useful by way of feedback and improvements. The following three were chosen as being selectees for the quality of their overall work. The selection committee was looking not only for a thorough examination of the strengths and weakness of the Salmon Library website, and especially in the context of the above problem statement, but for rigorous ways to study the website, finding ways to weed out bias and potential errors, to provide established information literacy techniques, and counterexamples from peers or from other designs.
In alphabetical order,