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Return to Campus: Library Services and Policies

An overview of the services available to UAH students, faculty, and staff during the Covid-19 pandemic.

Research Help Desk

We will be maintaining remote tools for you reach us if you need help with your research, reference, and general help: LibChat, email, and One-on-One Reference Consultations. We can help with online materials, doing class research, finding information, and a number of other things. 

LibChat, accessible by the button to the right, through, and in many of our databases such as Primo Pathfinder. It will be monitored Monday through Friday, 9am to 5pm, except during campus holidays. 

Our email,, will be checked regularly and is the best way to reach us outside of the above hours. 

If you prefer more "face to face" interactions and would like to schedule a online video appointment, see One-on-One Research Consultations, below. We would be happy to schedule one.

One-on-One Research Consultations

If you need longer, more detailed help* and would like to communicate directly with a librarian, then One-on-One Research Consultations allow you to set up a specific day and time (generally within the Monday to Friday, 9am to 5pm range, though exceptions might be possible). We have a variety of tools including Zoom and Google Hangouts to set up a remote, "face to face" video conference session. 

One-on-One sessions are available to UAH students, faculty, and staff and can be scheduled through through our Consultation Request form

* Note: with the unprecedented events causing a closure of the campus and the library, we encourage you to use this for any transaction if you would simply prefer a more "face to face" (at least visually) transaction.